If I could give no stars I would. Any time I have a heavier package, they lie about even attempting to deliver it. They never leave slips and say no one was home and there was not a secure place for the package. This happens even when the door is open with just a glass door. Single family home. Its obvious that they are too lazy to lift the package. I just rescheduled a delivery after they claimed no one was home twice.ABSOLUTE LIE! AND there are many times when we do not even get regular letter delivery and then so much stuff the next day its obvious they didn't even try. I wish Amazon would stop using them and that FEDEX and UPS would stop handing packages off to them. I absolutely hate them and having lived all of the world... I can say this is THE worst Post Office I have EVER had to use.
Terrible, never had a problem when I go in, the people at the desk have always been helpful. However the delivery people, that's a different story! Since I've been here, I've had them rather caught them lying on 10 different occasions with package deliveries. For instance today: I've been home all day working in my garage, I was expecting a package. USPS guy pulls up puts something in my mail box then drives off. I go to see what it was; it's a letter that says "sorry we missed you", ok how I watched the guy put this in my box in front of my house!! So he had the slip pre-filled, he never intended to deliver my package, and my camera recorded him.
I wonder how long it's going to take them to change the locks on my mailbox so I can get my mail and don't have to pick it up. It's going on a month, really frustrating...
On another occasion, we caught the person on film walking up to the house looking in the window, squeezing the package, then driving off, this was a package for my wife. Mysteriously, her package claimed to be delivered that day. When we produced the video the post office person was like "oh wow, we'll have to investigate it".. Five days later, its in our mailbox, package all taped up.
I was bracing for a horrible service based on the 1.8 star rating, but couldn’t have had a better experience. Short wait and the staff were super friendly!!! Had been feeling a bit down when I entered, left with a smile on my face! Keep it up team USPS!
Nice office area, very slow customer service. These guys take ages to deliver service to you. If its unavoidable then I believe this might be your option to send your parcels or items through. Inside this place I failed to notice a restroom despite the fact that I was pressed so much. Also there is no visitors chairs while one awaits for a package or service at this post office.
United States Postal Service is a US Post Office based in Upper Marlboro, Maryland. United States Postal Service is located at 14605 Elm St, Upper Marlboro, MD 20772, USA.
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